Job Details

Titanic Hotel & Spa is seeking a professional and friendly Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. Key Responsibilities: Greet guests warmly and assist with check-in/check-out procedures. Manage room reservations and provide accurate information about availability, rates, and hotel services. Handle guest inquiries, complaints, and requests promptly and professionally. Answer phone calls, respond to emails, and manage bookings efficiently. Process payments, issue invoices, and maintain accurate records. Coordinate with housekeeping and other departments to ensure smooth operations. Maintain a clean and organized front desk area. Follow hotel policies and procedures to ensure guest satisfaction and security. Benefits: Competitive salary and incentives. Training and career growth opportunities. Friendly and professional work environment. If you are a welcoming, organized, and customer-focused individual, we invite you to apply and become part of our team at Titanic Hotel & Spa!