Job Details

This is a full-time on-site role for a Human Resources Specialist at Click Iraq in Sulaymaniyah. The Human Resources Specialist will play a key role in managing and optimizing all HR functions to support company growth and employee satisfaction. This role encompasses a range of responsibilities including but not limited to HR management, policy development, employee benefits, personnel management, and compliance with labor laws. The specialist will also act as a liaison between management and employees, promoting a positive workplace culture and effective communication across all departments.

Key Responsibilities:

• HR Management & Strategy: Develop and implement HR strategies aligned with the overall business objectives of the company.

• HR Policies & Compliance: Create, update, and enforce company policies in compliance with local labor laws and regulations.

• Recruitment & Onboarding: Lead the recruitment process, including interviewing, hiring, and onboarding new employees. Ensure a smooth and efficient transition for new hires into the company.

• Employee Relations & Conflict Resolution: Serve as a trusted point of contact for employees, addressing grievances, managing conflict, and fostering a positive work environment.

• Training & Development: Identify employee training needs and coordinate internal training programs to support continuous professional development.

• Performance Management: Support managers in conducting performance reviews, providing feedback, and implementing performance improvement plans.

• Employee Benefits Administration: Manage employee benefit programs such as health insurance, retirement plans, and leave policies.

• Payroll Coordination: Ensure accurate and timely payroll processing in collaboration with the finance department.

• Personnel Record keeping: Maintain and update employee files, ensuring all records are accurate and confidential.

• HR Metrics & Reporting: Track and analyze HR metrics such as turnover rates, employee satisfaction, and recruitment effectiveness to guide decision-making.

• Employee Engagement: Lead initiatives to improve employee engagement, morale, and retention through activities, recognition programs, and feedback systems.

• Health & Safety Compliance: Ensure the workplace complies with safety standards and regulations to protect employee well-being.

Qualifications:

• Expertise in Human Resources (HR) Management and developing HR Policies
• Proven experience with Employee Benefits and Personnel Management
• Strong communication, interpersonal, and conflict-resolution skills
• Ability to work effectively in a team environment and handle confidential information with discretion
• Knowledge of labor laws and regulations
• Excellent organizational, analytical, and time management skills
• Proficiency in Microsoft Office programs and HR software
• Bachelor's degree in Human Resources or a related field (Master’s degree is a plus)
• 3+ years of experience in an HR role, ideally in a growing or dynamic company