Candidates Profile

logistics and customer service

Aso Ahmed is a highly skilled logistics and customer service professional with over 10 years of experience in logistics operations, fleet management, and customer service within both NGO and corporate sectors. Known for his ability to streamline operations, optimize supply chains, and enhance service delivery, he has successfully led complex projects in humanitarian aid, banking, and international logistics. Currently serving as a Logistics Manager at DB Schenker in Erbil, Iraq, Aso oversees global shipments, procurement, and supply chain coordination, ensuring seamless project execution. His expertise includes fleet operations, eco-driving programs, and compliance management, gained through his extensive tenure with Médecins Sans Frontières (MSF) and other international organizations. Beyond logistics, Aso has also excelled in the banking sector, working with Qi Card in Türkiye, where he managed customer service operations, transaction processing, and ID verification using TSYS and IDMS systems. His ability to handle high-pressure environments while maintaining efficiency, accuracy, and client satisfaction makes him a valuable asset in any organization. Aso holds a Bachelor’s degree in English from the International University of SABIS and is fluent in Kurdish, English, and Arabic, with basic proficiency in Persian. He has completed multiple certifications in fleet management, risk analysis, and adaptive people management. Recognized for his problem-solving skills, leadership, and commitment to operational excellence, Aso continues to drive impactful logistics and customer service solutions in dynamic, multicultural environments.